Hull and East Yorkshire Hospitals NHS Trust started using 18 Week eLearning in May 2015 in preparation for going live with a new Patient Administration System in June 2015.  We found Karen and her team to be some of the most helpful and knowledgeable in the area of RTT and they made the registering of our staff and the administration of the system incredibly easy for us.

We have found the eLearning website an immensely helpful tool in increasing the awareness and understanding of RTT throughout our Trust and it has also enabled us to evaluate this understanding and to identify where we most need to focus on providing additional in-house training.

Karen allowed us to use her presentation that was specifically linked to the bespoke RTT eLearning tool that she produced for us and this was invaluable as a support training aid when we carried out face to face training with some of our staff as it enhanced their understanding of RTT and was directly related to the on-line training materials.

We have had a lot of positive feedback from our staff, ranging from clinical and non-clinical, admin and managerial, particularly about the fact that they now have certificates that prove they understand RTT!

We would have no hesitation in recommending this product and we have nothing but praise for the support we have been given by Karen and her team.